We all know that testing is important, but most of us have had little education about the different approaches to testing and are left to teach ourselves. Unfortunately, it takes most people years to learn good habits and techniques, and the mistakes we make when learning are often costly, frustrating, […]

“Quality in use” measures human, business and societal impacts of products (usability, accessibility, flexibility, commercial, safety). This builds on a User Experience (UX) and is underpinned by technical and engineering qualities. For the people selling, supporting or using the products, this is the beating heart of the customer experience. Without […]